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| September 2011 | > EXPAND ALL ARTICLES |
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Helping Business Start, Run and Grow
Keep up to date with what is happening across the region with this free monthly newsletter. It provides useful information on upcoming seminars, business clubs, networks and other important business development activities that could benefit your business. | ||
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HOT TOPIC: Small Business September 2011
See your business from a new perspective 
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Retail Skills Workshop - Kiama, Shellharbour, Eden, Moruya, Wollongong
Outstanding Customer Service Delivery Monday, August 29 - Kiama - LAST CHANCE TO REGISTER Tuesday, August 30 - Shellharbour - LAST CHANCE TO REGISTER Monday, September 5 - Eden Tuesday, September 6 - Moruya Wednesday, September 28 - Wollongong NSW Trade and Investment, together with Kiama Municipal Council, Shellharbour City Council, Eden Chamber of Commerce, Eurobodalla Shire Council, Moruya Chamber of Commerce and Wollongong City Council, invite you to attend this workshop series for the retail sector - the Outstanding Customer Service Delivery workshop, presented by expert trainer, Bob Johnson. In today's tough, competitive business environment success often comes down to consistently delivering a noticeable, positive difference to every customer, every time we have contact with them. Those businesses that are winning a larger share of the market are doing so with service professionals skilled in the art of delivering consistently outstanding customer service. | ||
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Retail Skills Workshop - Nowra
Visual Merchandising & Display Techniques Wednesday, September 7 - Nowra NSW Trade and Investment, together with Shoalhaven City Council, invite you to attend this workshop series for the Retail Sector - the Visual Merchandising and Display Techniques workshop, presented by expert trainer, Bob Johnson. Visual merchandising and display are two of the retail industry’s best kept secrets. Retailers who do it well don’t want the rest of the industry to know what they are up to. So what can merchandising and display do for your business? | ||
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Retail Skills Workshop - Kiama & Shellharbour
Professional Selling Skills Monday, September 26 - Kiama Tuesday, September 27 - Shellharbour NSW Trade and Investment, together with Kiama Municipal Council and Shellharbour City Council invite you to attend this workshop series for the retail sector - the Professional Selling Skills workshop, presented by expert trainer, Bob Johnson. Some people think that salespeople are ‘born’ - but Bob Johnson says this is not true. Selling is an art involving a collection of unique communications skills that some people take to, and succeed at, better than others. | ||
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Online Marketing Workshop Session #2
Thursday, September 15 - Kiama Following the success of the first instalment of the Online Marketing Workshop in July, NSW Trade and Investment and Kiama Tourism have secured Todd Wright from threesides marketing, to again run the next workshop. We welcome back those that attended last month as well as any other members that are interested in building their online presence. | ||
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2011 Illawarra Manufacturing Showcase
Thursday, 15 September and Friday, 16 September - Wollongong NSW Trade and Investment and the Illawarra Innovative Industry Network (i3net) will host the 2011 Illawarra Manufacturing Showcase in September as part of Small Business September. Delegates are invited to attend the Industry Dinner (15 September) and/or the Industry Expo Breakfast (16 September) during this two-day event showcasing the Illawarra’s diverse industry capability and expertise. This event is aimed at tender managers, business development managers, project managers, supply chain and logistic managers, etc. who’s organisation may benefit from understanding the Illawarra’s industry capabilities, products and services. | ||
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Cash Flow - the Lifeblood of your Business
Thursday, September 22 - Shell Cove Have you ever made a profit and wondered why there isn’t any money in your bank account? Presented by NSW Trade and Investment, this workshop is ideal for business owners who want to manage their cash flow as an effective management strategy to grow their business. | ||
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Wollongong Small Business Club
This month's topic: A Burlesque Evening of Key Performance Indicators Tuesday, September 6 - Wollongong Come along to the September Small Business Club meeting to be entertained, informed, challenged and form new business relationships. Identifying and holding yourself accountable to Key Performance Indicators (KPI's) will help your business achieve the goals that you want. KPI's provide the feedback on what to do and what not to do. Seamus O'Brien from Small Fish will coach participants on how to create their own KPI's and use them to evaluate, control, budget, motivate, promote, learn and improve. | ||
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Eurobodalla Business Forum
This month's topic: Fast Broadband Explained to Small Business Wednesday, September 14 - Batemans Bay The 1870s construction of the Australian Overland Telegraph Route connected Australia to the rest of the world and is still claimed as one of the great engineering feats of the 19th century. Fast forward to today and we are now looking at the opportunities presented to us by very fast broadband - what will it mean in terms of connection and capability to business and communities in regional, rural and remote NSW. | ||
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Bega Valley Small Business Club
This month's topic: Fast Broadband Explained to Small Business Thursday September 15 - Merimbula | ||
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Shellharbour City Business Week
Monday, September 19 - Sunday, September 25 - Shellharbour & various locations Shellharbour City Council will be hosting the inaugural Shellharbour City Business Week with various activities being held in the area. Some of the feature events of the week include:
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Shoalhaven Small Business Club
This month's topic: Building a Shared Vision Monday, September 26 - North Nowra | ||
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Free Webinars
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WorkCover NSW
Free Workplace Safety Advisory Visits and more Did you know that WorkCover NSW offers small businesses free advisory services such as a one-on-one advisory visit consultation, a Safety Solutions Rebate of up to $500, and you can even request a free workshop? | ||
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Business Advisory Service - Small Business Basics Workshop
Thursday, September 1; Tuesday, September 13, or Friday, September 30 - Wollongong | ||
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Business Advisory Service - Basic Bookkeeping Workshop
Tuesday, September 6 - Wollongong | ||
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Tax Basics Seminar
Presented by the Australian Taxation Office Tuesday, September 6 - Wollongong You will learn about tax issues relevant to owning and operating a small business and receive practical tips for your business. | ||
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Maximise your Profits Using the Theory of Constraints
Thursday, September 8 - Wollongong Learn how to rapidly maximise your profits, and increase your cash flow and Return On Investment using the Theory of Constraints (TOC). Learn how to expose the hidden capacity within your current business which you can use to reduce lead times, reduce work in progress and improve delivery performance, and make more money. | ||
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NSW Industrial Relations
Workplace Policies Wednesday, September 14 - Shellharbour Thursday, September 22 - Nowra Effective workplace policies and procedures are essential for complying with new obligations under the national industrial relations system. In this workshop, participants will learn about different types of policies and why they are important for establishing best employment practices. The session will provide step-by-step guidance on how to develop practical policies in your workplace. It will also provide tips for successful implementation. | ||
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NSW Industrial Relations
Clerks - Private Sector Award 2010 Thursday, September 15 - Wollongong NSW Industrial Relations is providing a free workshop in Wollongong to help employers understand the new workplace rules and requirements under the new national system. The workshop will cover the key provisions of the Clerk - Private Sector Award 2010. | ||
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Work Health and Safety Seminars
Thursday, September 15 - Bomaderry and Wollongong The new Work Health and Safety (WHS) legislation will take effect from 1 January 2012 and will introduce changes to the way health and safety is currently administered in the workplace. To assist businesses with the changes, the NSW Business Chamber is delivering a series of educational seminars funded under the 2010 WorkCover Assist Grants Program. The seminars are designed to raise awareness of the new Work Health and Safety legislation and to help small to medium sized businesses in NSW meet their legislative obligations under the new laws. | ||
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Business Advisory Service - Tax Basics Workshop
Monday, September 19 - Nowra Do you understand what financial records you need to keep in your business for good financial management? Do you understand what information you are required to give to the Australian Tax Office (ATO)? This free workshop will answer these questions. | ||
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Record Keeping Workshop
Presented by the Australian Taxation Office Tuesday, September 20 - Wollongong Small business operators will gain a better understanding of the basic concepts of record keeping for their business. The workshop involves a mixture of hands-on, practical exercises and some general record keeping principles. Please note - These workshops do not cover commercial accounting software programs. | ||
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Planning for a Successful 2012 - Preparing your Business Growth Through Budgeting & Sales Forecasting
Hosted by Accounting Professionals and CleverLink Wednesday, September 21 - Wollongong Consistently the best performing businesses have clear plans and strategies for their business. A critical component of these plans is their financial targets and budgets. The start of the financial year provides an opportunity to establish clear financial targets for your business. This workshop will assist business owners and managers in preparing budgets and targets for the 2012 financial year. | ||
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NSW Industrial Relations
Fair Work for Small Business Wednesday, September 21 - Wollongong This workshop provides an introductory overview of the Fair Work system including the National Employment Standards (NES), modern awards and termination of employment. Learn about some of the practical resources that are available to help you navigate your obligations under the Fair Work system. | ||
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Business Advisory Service - Marketing Workshop
Thursday, September 22 - Wollongong It's not enough to just have a fantastic product or service, you also need to be able to understand how to market your product or service to potential customers and clients. This workshop will help you understand the different aspects of marketing, how your product/service fits into the whole market and how you can market your business more effectively. | ||
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Tools and Techniques to Grow your Business Online and Offline
Hosted by Accounting Professionals and CleverLink Wednesday, September 28 - Wollongong Whether you like it or not, your potential customers will go online to find what they need. If you’re starting up a new business or run a well established organisation, a professional website and well branded marketing material will bring you advantages no other tool can. This free workshop will show you how to convert browsers into buyers, increase sales and build your business. | ||
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IRIS Economic Outlook Luncheon
Thursday, September 29 - Wollongong Join IRIS Research as it delivers economic and marketing insight on the Illawarra at the 2011 IRIS Economic Outlook Luncheon. Rob Henderson, Chief Economist, Markets, National Australia Bank, will share his insight into the workings of the national and international economies in the turbulent aftermath of the GFC. | ||
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Disclaimer: This e-newsletter contains information including data, documents and images prepared by the New South Wales Department of Industry & Investment (I&I NSW). While the information has been formulated with all due care, NSW Industry & Investment does not warrant or represent that the information is complete, accurate or up to date. The information is subject to change without notice.